Shop Policies and FAQ

RETURN POLICY

We are a non-profit here to support science. Dealing in merch is not our core business, but we want supporters to proudly make noise. That said, we urge you to consider purchases carefully and if you have questions about an item, please email us at orders@braindonorproject.org. Hope you can understand that for these reasons, we are unable to offer returns except in the event an item shows up to you damaged or defective. In such cases, we’ll be happy to send a replacement. Please contact us at orders@braindonorproject.org within 30 days of purchase, providing details and photos so that we can make arrangements.  

This is a strict return policy but we hope that with your support we will be able to enhance and expand our messaging about brain donation. Thank you so much for understanding.

SHIPPING

We are happy to ship anywhere in the U.S. and abroad, however, shipments sent out of the country will incur additional fees to cover costs.

Our current shipping team is one highly skilled individual person, so we work to get the package in the mail within a week. In times of high demand and during Holidays, shipments may be delayed.

Shipping costs are available at checkout.